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This text refers to program version 4.3  

Introduction to the Mail Value Pack

FirstOffice's Mail facilities (part of the CRM and Mail Value Pack) allow users in multi-user systems to:

• send Mail to other users in your FirstOffice system, with or without attached files or FirstOffice records;
  

• send Mail to Conferences, where it can be read by every user;
  

• update Mail that has been sent by other users;
  

• send and receive e-mail (electronic mail is also termed "External Mail" in these web pages, signifying that its original source or final destination is outside the FirstOffice Mail system); and
  

• chat with other users.

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