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Order Mail

You can use the 'Create E-Mail' function on the Operations menu of the Sales Order screen to create Mails containing details of Orders, allowing you to send Orders to Customers by email.

Use this setting to define the standard pieces of text that will appear in all Mails created using this function.

Header
Enter the short piece of text that is to appear in the Subject line of the Mail. Note that the Order Number will be added to this text, so be sure to add a trailing space.

First Text
Paste Special    Standard Text register, CRM module
Specify here the Code of a record in the Standard Text register in the CRM module. This record will contain the text that will appear at the beginning of the main body of the Mail, before the Order Items are listed. In the example Mail shown below, the text "New Order Items: " has been taken from the specified Standard Text record (i.e. that whose Code is "1").

Last Text
Paste Special    Standard Text register, CRM module
Again, specify the Code of a record in the Standard Text register. The text in this record will appear in the main body of the Mail, after the Order Items are listed and after the Payment Terms. In the example Mail shown below, the text "Other Details: " has been taken from the specified Standard Text record (i.e. that whose Code is "L").