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Standard Problems

When entering a Credit Note, you can use the Credit Reason field on the 'Terms' card to specify the reason why the Credit Note was required. Many other records such as Returned Goods, Returned Goods to Supplier, Stock Depreciation and Stock Revaluation records and Stock Movements also have Reason fields that you can use for a similar purpose. The Standard Problems setting allows you to construct a look-up table that will be used for the Reason fields in these records. The same setting will also provide the look-up table for the Standard Problem field in Service Orders and Work Orders: please click here for more details.

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Settings in the Sales Ledger:

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