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Deleting an Item

You can only delete an Item if you have not used it in any transaction (e.g. in a Sales or Purchase Order, Invoice or Goods Receipt). Follow these steps:
  1. Open the Item register as described here.

  2. In the 'Items: Browse' window, find the Item you want to remove and open it by double-clicking (Windows/macOS) or tapping (iOS/Android).

  3. Select 'Delete' from the Record menu (which has a 'cog' icon if you are using iOS or Android).

    The Item will be deleted, and the window will now show the preceding Item.

  4. Close the window using the close box (Windows/macOS) or by tapping < (iOS/Android).

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You cannot undo the deletion of an Item.


When you use the 'Delete' command, you will usually not be asked if you are sure you want to go ahead with the deletion. If you would like such a warning to appear, select the Prompt When Deleting option in the Local Machine setting in the User Settings module. In a multi-user system, you will need to choose this option separately on each client machine.

You can prevent certain users from deleting records using Access Groups (by denying access to the 'Delete Records' and/or 'Deleting Records from Shared Registers' Actions).

You cannot delete an Item if you have used it in any transaction. If you want to prevent such an Item from being used in the future, open it in a record window and tick the Closed box.

You can delete in bulk Items that you haven't used. To do this, ensure you are in the Sales Ledger and run the 'Delete Unused Items' Maintenance function. This function is fully described here.

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The Item register in Standard ERP:

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