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Local Machine Payment Modes - Opening the Cash Drawer

This page describes using the Local Machine Payment Modes setting in the Point of Sales and Restaurant modules to ensure the Drawer in each till and cash machine will be opened whenever a cashier receives a payment. Please refer to the following pages for details about other uses for the Local Machine Payment Modes setting:
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When a cashier receives a cash, credit card, cheque, gift voucher or loyalty points in payment for a POS Invoice, the cash drawer in the till or cash machine can be opened automatically. Follow these steps:

  1. Assign each cashier to an Access Group in which you have granted Full access to the 'Open Cash Drawer' Action.

  2. Create a record for the cash drawer in the Local Machine Serial Port Devices setting in the Technics module.

  3. In the Local Machine Payment Modes setting, list the Payment Modes that are to open the cash drawer.

    If you are only using the Local Machine Payment Modes setting for the purpose of opening the cash drawer, you only need specify the Payment Mode and the Drawer, and the Drawer can be any character (as illustrated above). Leaving the Local Machine field empty will mean that the cash drawer will be opened on every till and cash machine. The Payment Modes should be the ones listed in the relevant POS Buttons record (e.g. if you are using the "GV" Payment Mode in the POS Buttons record together with the "Gift Voucher" button, enter "GV" here if you want the cash drawer to open when receiving a Gift Voucher in payment).

    However, if you are also using the Local Machine Payment Modes setting for some of the other features that it enables, you will need to specify a Local Machine, a real Drawer, a Currency (for cash payments) and a CC Type (for credit card payments) as well.

  4. Whenever a cashier receives payment made using one of the payment methods that you have listed in the Local Machine Payment Modes setting, the cash drawer will be opened automatically. For example, if a cashier receives a cash payment, they will click or touch the "Cash" or "Pay" button, enter the amount received and click or touch the [Proceed] button. At this point, the cash drawer will open.

  5. If you want to give cashiers the ability to open the cash drawer themselves, add an "Open Cash Drawer” button to the POS Invoice window. The button will only open the cash drawer after it has been opened automatically i.e. a cashier will only be able to use it after they have received a payment made using one of the