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Introduction to the Customer Letter Register

This register allows you to send letters to Customers and Suppliers: it provides a mechanism whereby you can match standard or ad hoc letter texts with one or more addresses. You can thus send letters to individual Customers and Suppliers or produce mailshots for a range of Customers and Suppliers. You can print letters from a Customer Letter record or, subject to you having the necessary hardware and Value Packs, send them by fax or email.

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In this chapter:

• Introduction
  

• Entering a Customer Letter
  

• Inspecting and Approving Customer Letters
  

• Printing Customer Letters
  

• Operations menu

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• Home page for Customer Letters manual
  

• Home page for Standard CRM manual

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