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Incoming Communications

You can answer an incoming call by clicking the [Call] button with the green telephone icon. You can do this in Hansa BusinessPhone or in Skype. The call will be added to the Call list in the lower left part of the window.As with an outgoing call, a new Activity will be opened when you answer the call, allowing you to add the call to the Contact’s call history.If you already have an open call when you get the incoming call, you will be asked if you want to put the existing call on hold when you click the [Call] button to answer the new call.