Search HansaManuals.com HansaManuals Home >> Standard CRM >> Customer Letters >> Customer Letter Register Previous Next Entire Chapter in Printable Form Search This text refers to program version 6.2 Entering a Customer Letter To open the Customer Letter register, ensure you are in the Contact module and click the [Letters] button in the Master Control panel. The 'Customer Letters: Browse' window is opened, showing records already entered.To enter a new Letter, click [New] in the Button Bar or use the Ctrl-N (Windows) or ⌘-N (Mac OS X) keyboard shortcut. Alternatively, select a Letter similar to the one you want to enter and click [Duplicate] on the Button Bar. The 'Customer Letter: New' window is opened, empty if you clicked [New] or containing a duplicate of the highlighted Letter. In the case of the duplicate, the Date and Time of the new record will show the current date and time, not those of the original Customer Letter. By clicking the tabs you can navigate between cards. --- In this chapter:
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