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Credit Notes - Crediting Part of an Invoice

To credit part of an Invoice, start by opening the original Invoice and choosing the 'Create Credit Note' function from the Operations menu. Alternatively, duplicate the original Invoice and enter a Payment Term of Type "Credit Note". Then proceed as follows:
  1. Simply remove all the rows you do not want to credit. Click on the row number to the left to highlight the whole row, and press the backspace key. You will then be left with the rows to credit.

  2. In the case of individual rows requiring a partial credit, simply alter the Quantity field to show the number to be credited.

  3. Click the OK check box when you are sure the Credit Note is correct and [Save] to save it.
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