Language:


GP Below Minimum Alerts

Use the GP Below Minimum Alerts setting if you would like a responsible Person or Persons to be notified every time a sales person attempts to mark as OK and save a Sales Invoice, save a Quotation or Sales Order, or create a Delivery from a Sales Order in which there is at least one row with a gross profit that is lower than a specified percentage. The notification will be by Mail and Activity.

If you want to use this feature, follow these steps:

  1. Specify a Responsible Person or Persons in each Location. This Person or Persons will receive the GP Below Minimum Alerts.

  2. Ensure that every Person who will approve and save Sales Orders and Invoices has a Mailbox.

  3. Configure the GP Below Minimum Alerts setting as described below.
It is strongly recommended that you use GP Below Minimum Alerts in combination with the 'Disallow Selling Below Minimum GP' Access Group Action. If you give Full access to this Action to the Persons who mark as OK and save Sales Invoices and those who save Quotations and Sales Orders, they will not be able to mark an Invoice as OK, save a Quotation or Order, or create a Delivery from a Sales Order that contains at least one row with a low gross profit, as follows:
  1. If such a Person enters and marks as OK an Invoice containing a low gross profit before saving for the first time, saving will be prevented by Full access to the 'Disallow Selling Below Minimum GP' Access Group Action. As it is not possible to save the Invoice, no notification Mail or Activity will be created as there will be no Invoice to check. It will be possible to save the Invoice without marking it as OK.

    If the Person entering the Invoice has None access to the 'Disallow Selling Below Minimum GP' Action or belongs to an Access Group in which the Action is not listed, the Invoice will be saved, and notification Mails and Activities will also be issued.

  2. If such a Person marks an existing Invoice as OK and attempts to save, saving will again be prevented by Full access to the 'Disallow Selling Below Minimum GP' Access Group Action. This time, a Mail will be sent to the Responsible Person(s) in the Location, requesting them to check and approve the Invoice. The sender of the Mail will be the Person attempting to save the Invoice. A To Do Activity will also be created for the Responsible Person(s) in the Location, ensuring that the need to check and approve the Invoice will appear in their Task Manager as a reminder. The Invoice will be attached to the Mail and the Activity, so will be accessible through their Link Managers.

    If the Person saving the Invoice has None access to the 'Disallow Selling Below Minimum GP' Access Group Action or belongs to an Access Group in which the Action is not listed, the Invoice will be saved, and notification Mails and Activities will also be issued.

  3. If such a Person tries to save an Order containing a low gross profit for the first time, saving will be prevented by Full access to the 'Disallow Selling Below Minimum GP' Access Group Action. As it is not possible to save the Order, no notification Mail or Activity will be created as there will be no Order to check.

    If the Person entering the Order has None access to the 'Disallow Selling Below Minimum GP' Action or belongs to an Access Group in which the Action is not listed, the Order will be saved and notification Mails and Activities will also be issued.

    Quotations will behave in the same manner.

  4. If such a Person tries to save an existing Order, saving will again be prevented by Full access to the 'Disallow Selling Below Minimum GP' Access Group Action. This time, a Mail will be sent to the Responsible Person(s) in the Location, requesting them to check the Order. The sender of the Mail will be the Person attempting to save the Order. A To Do Activity will also be created for the Responsible Person(s) in the Location, ensuring that the need to check and approve the Order will appear in their Task Manager as a reminder. The Order will be attached to the Mail and the Activity, so will be accessible through their Link Managers. A new Mail and Activity will be created each time an attempt is made to save the Order.

    If the Person saving the Order has None access to the 'Disallow Selling Below Minimum GP' Access Group Action or belongs to an Access Group in which the Action is not listed, the Order will be saved, and notification Mails and Activities will also be issued. New notifications will be issued each time the Order is saved.

    Quotations will behave in the same manner.

  5. If such a Person tries to create a Delivery from an Order containing a low gross profit, the creation of the Delivery will be prevented by Full access to the ‘Disallow Selling Below Minimum GP’ Access Group Action. Again, a Mail will be sent to the Responsible Person(s) in the Location, requesting them to check the Order, and a To Do Activity will be created for the Responsible Person(s) in the Location, so the need to check the Order will appear in their Task Manager.

    If the Person creating the Delivery has None access to the ‘Disallow Selling Below Minimum GP’ Access Group Action or belongs to an Access Group in which the Action is not listed, the Delivery will be created, and notification Mails and Activities will also be issued.

If no notification Mail is created when expected, the probable reason is that the Person attempting to approve the Invoice or save the Order does not have a Mailbox.

Notifications will not be sent for Credit Notes, or for Invoices in which the CAE/CAEA field on the 'Identifiers' card contains a value. The CAE/CAEA field is used in Argentina to indicate that an Invoice has been approved by the tax authorities. After receiving this approval, an Invoice cannot be changed.

The GP Below Minimum Alerts setting contains the following options and fields:

Create alert e-mail for Quotes, Sales Orders and Sales Invoices where markup is less than defined %
Tick this box if you would like a Mail to be sent to the Responsible Person(s) in the relevant Location whenever an attempt is made to approve and save a Sales Invoice or save a Quotation or Sales Order in which in which at least one Item is being sold with a low gross profit. A To Do Activity for the Responsible Person(s) will always be created, irrespective of whether this box is ticked.

Minimum GP %
Specify here the gross profit percentage that should trigger the sending of a notification Mail and creation of a notification To Do Activity.

For example if you enter 50% here, notifications will be sent when at least one row in a Quotation, Order or Invoice contains a gross profit that is less than 50%.

If you do not enter a percentage, notifications will only be sent from a Quotation, Order or Invoice where the gross profit of at least one row is negative.

Std. Text
Paste Special    Standard Text register, CRM module
Specify here the Code of a record in the Standard Text register in the CRM module. This record should contain the text of the message that will be included in the notification Mail and To Do Activity.
When you have finished working with this setting, click the [Save] button (Windows/Mac OS X) or tap √ (iOS/Android) in the Button Bar to save the changes and close the window. To close the window without saving changes, click the close box (Windows/Mac OS X) or tap < (iOS/Android).

---

Settings in the Business Alerts module:

Go back to: