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Correcting Mistakes in Payments

Even with the tightest quality control, it is probable that you will make the occasional mistake when entering Payments. Once you have marked a Payment as OK and saved it, you cannot change it, but you can correct mistakes easily using the following procedure. It is important that you follow this procedure, so that the Supplier's history remains correct.
  1. In the 'Payments: Browse' window, highlight the Payment containing the error.

  2. Click [Duplicate]. A new Payment record will be created, an exact copy of the Payment with the error.

  3. Insert a minus sign in front of the Sent Value, ensuring the Sent Value figure itself remains unchanged.

  4. Click the OK check box and save the Payment.

  5. Enter a new, correct, Payment.
You can use Access Groups to prevent the saving of Payments in which there is at least one row with a negative Sent Value, by denying access to the 'Negative Amount on Payment' Action. This allows you to control which users will be able to correct mistakes in Payments. Access Groups are described in the 'System Module' manual.

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