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Telephone List

This report in the CRM module is a list of Contact Persons in the Contact register, showing Telephone, Mobile and Alt. numbers.

Customer
Paste Special    Customers, Suppliers and Contact Persons in Contact register
Enter a Customer, Supplier or Contact Person Number/ The report will show every Contact Person working for the specified Customer or Supplier, or the specific individual Contact Person. Closed Contact Persons and Contact Persons whose Customer Relations records have been marked as Invalid will not be shown.

By default, the 'Paste Special' list shows Customers. Click the [Suppliers] button if you need to see Suppliers, and the [All Contacts] button if you need to see Customers, Suppliers and Contact Persons.

Classification
Paste Special    Contact Classifications setting, CRM module
Enter a Contact Classification to show Contact Persons with that Classification. If you enter a number of Classifications separated by commas, only those Contact Persons featuring all the Classifications listed will be shown. If you enter a number of Classifications separated by plus signs (+), all Contact Persons featuring at least one of the Classifications listed will be shown. If you enter a Classification preceded by an exclamation mark (!), all Contact Persons featuring any Classification except the one listed will be shown.

For example:

1,2
Lists Contact Persons with Classifications 1 and 2 (including Contact Persons with Classifications 1, 2 and 3).

1+2
Lists Contact Persons with Classifications 1 or 2.

!2
Lists all Contact Persons except those with Classification 2.

1,!2
Lists Contact Persons with Classification 1 but excludes those with Classification 2 (i.e. Contact Persons with Classifications 1 and 2 are not shown). Note the comma before the exclamation mark in this example.

!1,!2
Lists Contact Persons except those with Classification 1 or 2 or both. Again, note the comma.

!(1,2)
Lists all Contact Persons except those with Classifications 1 and 2 (Contact Persons with Classifications 1, 2 and 3 will not be listed).

!1+2
Lists Contact Persons without Classification 1 and those with Classification 2 (Contact Persons with Classifications 1 and 2 will be listed).

(1,2)+(3,4)
Lists Contact Persons with Classifications 1 and 2, and those with Classifications 3 and 4.
Customer Category
Paste Special    Customer Categories setting, Sales Ledger
Enter a Customer Category to show Contact Persons belonging to Customers with that Category.

Job Description
Paste Special    Job Descriptions setting, CRM module
Enter a Job Description to list Contact Persons with that Job Description.

Function
These options control the amount of information shown in the report.
Overview
This option shows the name of each Contact Person, together with contact details: telephone, mobile and alt (home telephone) numbers.

Overview with Work Details
In addition to the information shown in the Overview, this option prints the Job Description, Department and Classification of each Contact Person.

Detailed
In addition to the information shown in the Overview with Work Details, this option also shows the full Invoice and Delivery addresses for each Contact together with Contact Number and fax number. At the end of the report, there is a list of Customers with no Contact Persons.