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Row Menu - Receipt - Add Write-off

This page describes the 'Add Write-off' function on the Row menu in the Receipt record window. If you are using iOS or Android, the 'Add Write-off' function is on the Tools menu (with 'wrench' icon).

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The 'Add Write-off' function allows you to write off an Invoice as a bad debt.

To use this function, first create a new Receipt and specify the Invoice to be written off in a new Receipt row. Change the Received Value to zero or, if you need to record a partial payment and wish to write off the remainder, change the Received Value to the value of the partial payment. Move the insertion point out of the Received Value field, but make sure it remains in the same row. Then open the Row menu by right-clicking (Windows) or ctrl-clicking (Mac OS X) the row number and select the 'Add Write-off' function from the resulting menu. If you are using iOS or Android, select 'Add Write-off' from the Tools menu (with 'wrench' icon). A new row will be added to the Receipt, containing the phrase "Writeoff". The Received Value in this new row will be set to the remaining outstanding amount (i.e. the amount that is to be written off). You can change this figure if you do not want to write off the entire outstanding amount:

The "Writeoff" row will also contain the Account that will be debited with the amount written off. This will be the Write Offs Loss or Write Offs Gain Account specified on the 'Exchange Rate' card of the Account Usage S/L setting, depending on which one you have specified in that setting. If you have specified both, the Write Offs Loss Account will be used. You can change this Account in an individual "Writeoff" row if necessary.

When you mark the Receipt as OK and save, the resulting Nominal Ledger Transaction will debit the amount written off from the selected Write Off Account and credit it to the Debtors Account.

If you need to claim back VAT for Invoices that you have written off, select the Post VAT from Receipt Write Offs option on the 'VAT / Tax' card of the Account Usage S/L setting before following the procedure described above. In the Nominal Ledger Transaction, the amount written off less VAT will be debited from the selected Write Off Account, and the VAT amount will be debited from the relevant Output VAT Account (taken from the VAT Code). If you write off an Invoice that contains rows with different VAT Codes, separate "Writeoff" rows for each VAT Code will be added to the Receipt when you select this function. This ensures the correct VAT amounts will be debited to the Output VAT Accounts for each VAT Code. If you are only writing off a part of the Invoice value, the amount written off will be distributed to each VAT Code proportionally, based on the row sums.

If you need to write off several Invoices, use the 'Write off Invoices' Maintenance function.

You can use Access Groups to prevent certain users from adding settlement discounts to Receipts using this function. To do this, deny them access to the 'Add Write-off to Receipts' Action. This Action does not apply to the 'Write off Invoices' Maintenance function, so you will need to deny access to that function separately.

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The Receipt register in Standard ERP:

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