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Reservations

This page describes the Reservations form in the Hotel module.

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The Reservations form allows you to print Reservations in batches.

You can also print an individual Reservation by opening the record and:

  • Clicking the Printer icon (Windows/macOS) or selecting 'Print' from the File menu (all platforms). To print a Reservation to screen, click the Preview icon (Windows/macOS only).

  • Pressing the [Print Form] button, selecting the Reservation option and pressing [Run].
The Reservation Form is unusual in that it will not necessarily be printed using the Form Template specified in the 'Form Definition' window as described here. If a Reservation has a Reservation Status which you have specified a Form Template, this Form Template will be used instead.

Reservation No.
Range Reporting    Numeric
Enter a Reservation Number to print a single Reservation, or a range of Reservation Numbers, separating the first and last number with a colon (:). You must specify a Reservation Number or range of Numbers: if you leave this field empty, no forms will be printed.
You can use the fields listed below when you design the Form Template to be used by the Reservation form. If you do not want to print the decimal places in numeric fields, choose the Cut Decimals option in the record in the Values in Text setting for the Language specified in the Company Info setting.

Header Fields

These fields will be printed once per Reservation.

Field in Form TemplatePrints (from Reservation)
AgentAgent
Agent ContactPrimary Contact from the Contact record for the Agent
Agent NameAgent Name
Agreed DiscountAgreed Discount
Agreed PriceAgreed Price
Booking OriginBooking Origin
Check In DateCheck In date
Check Out Date Check Out date
CommentComment (from the 'Guest' card)
CurrencyCurrency or, if blank, Base Currency 1
Customer NameCustomer Name
Customer NumberCustomer
Document TypeType of the Reservation (prints "Reservation Enquiry" with the Reservation Enquiry form or "Reservation" otherwise)
End DateCheck Out date
End Time Check Out time
NotePrints the text of the first Note attached to the Reservation. If you specify a Field Argument, the Note whose Comment is the same as the Field Argument will be printed
Number of AdultsNo. of Adults
Number of ChildrenChildren
Number of GuestsNumber of Guests (i.e. Adults + Children)
Number of NightsNumber of Nights (calculated from the Start and End Dates and Times)
Order Total Total
Package Description, rowDescription from the Room Package record
Packages, rowPackage
Partner ContactContact
PaxNo. of Adults. If the Reservation is a Group Reservation, the Numbers of Adults in any Sub Reservations will be included. The No. of Adults from any Reservation that has been cancelled will not be included
Price Avg Price
Price List Price List
Print DateCurrent Date
Rate Exchange Rate, expressed as a ratio
ReferenceReference
Reservation RoomsNumber of Rooms (one per Reservation). If the Reservation is a Group Reservation, Rooms for any Sub Reservations will be included. Rooms for any Reservation that has been cancelled will not be included
Reservation StatusStatus
ResourceRoom
Resource NameDescription from the Room record
Resource TypeRoom Type
Resource UsagePackage
Salesman NameName from the Salesman's Person record
Serial Number (Number Series) Reservation No.
SignatureSalesman
Start Date Check In date
Start Date (startdatum) Check In date
Start Time Check In time
SumTotal Stay
Sum, PriceTotal / Number of Guests
Tag/ObjectTags/Objects (from the 'Other' card)
Text Text from related Standard Text record (quoted in the Std. Text field on the 'Check In/Out' card). This information will be printed on separate lines, so you should specify a Line Height for this field
Transaction Date (transdate) Created date
VATVAT on the Total (i.e. on the Room charge and the Package Items)
VAT Value, rowVAT on the Total Stay (i.e. on the Room charge)
Visit PurposeVisit Purpose

Branch Information

The following fields print information from the record in the Contact register for the Branch specified in the Reservation (on the 'Check In/Out' card):

Field in Form TemplatePrints (from Branch)
Branch Account OperatorAccount Operator
Branch AddressName and Address. This information will be printed on separate lines, so you should specify a Line Height for this field
Branch Bank AccountBank Account
Branch Bank Account 2Bank Account 2
Branch EmailEmail
Branch FaxFax
Branch IBANIBAN Code
Branch PhoneTelephone
Branch Primary ContactPrimary Contact
Branch Registration No. 1Reg. No. 1
Branch Registration No. 2Reg. No. 2
Branch WWW AddressWeb Site

Customer Information

The following fields print information taken from the record in the Contact register for the Customer

Field in Form TemplatePrints (from Customer)
AddressName (if you are using the Organisation name option in the Form Settings setting) and Invoice Address. This information will be printed on separate lines, so you should specify a Line Height for this field. Use the Form Settings setting to set the format of this field (e.g. to specify whether blank lines will be printed, whether parts of the address will be printed on the same line, etc.)
Address 2First line of Invoice Address
Address 3Second line of Invoice Address
Address 4Third line of Invoice Address
Address 5 Fourth line of Invoice Address
Address 6 Fifth line of Invoice Address
Address with AttentionName, Primary Contact and Invoice Address. This information will be printed on separate lines, so you should specify a Line Height for this field
Contact PersonPrimary Contact
Customer Fax NumberFax
Customer Telephone NumberTelephone
Customer Web Site AddressWebsite
Email CustomerEmail
MobileMobile
Payment TermsThe correct translation for the Language of the Customer of the Sales Payment Term Text from the Payment Terms setting, or the Payment Term Text itself

Guest Services

The following fields print information about Guest Services connected to the Reservation. You should specify a Line Height in these fields, and set the Format to "Header".

Field in Form TemplatePrints (from Guest Service)
Guest Service CommentComment
Guest Service DateDate
Guest Service GuestPerson
Guest Service TypePrints "Front Desk", "Message", "Housekeeping" or "Wake Up Call", depending on the Type of the Guest Service

Sub Reservations

If the Reservation being printed is a Group Reservation, the following fields print information about the connected Sub Reservations. You should specify a Line Height in these fields, and set the Format to "Header".

Field in Form TemplatePrints (from Sub Reservation)
Sub Customer CodeCustomer
Sub Customer NameCustomer Name
Sub Resource CodeRoom
Sub Reservation NumberReservation Number
Sub Reservation End DateCheck Out Date
Sub Reservation End TimeCheck Out Time
Sub Reservation Invoice Item NameDescription of the Item specified in the Invoice Item record that sets the pricing for the Sub Reservation
Sub Reservation Number of GuestsNumber of Guests (i.e. Adults + Children)
Sub Reservation Start DateCheck In Date
Sub Reservation Start TimeCheck In Time
Sub Reservation StatusStatus
Sub Reservation Status TextComment from the connected Reservation Status record

Row Fields

Row fields will be printed once for each Reservation row i.e. once for each Guest listed on the 'Guest' card. If the Reservation being printed is a Group Reservation, these fields will also print the rows i.e. the Guests in the Sub Reservations. You should specify a Line Height and set the Format to "Matrix" in these fields.

Field in Form TemplatePrints (from Reservation)
Guest Guest (i.e. Contact Number of the Guest)
Guest AgeAge of the Guest (calculated from the Date of Birth in the Contact record for the Guest)
Guest NameName from the Contact record for the Guest
Guest NationalityNationality from the Contact record for the Guest
Ordering Customer NameGuest Name
Ordering Customer NumberGuest (i.e. Contact Number of the Guest)
Price List, rowPrice List
Room Number Room (from the Reservation header)
Transaction RowRow number (will start again from 1 for each Sub Reservation)

Please refer here for details of the standard fields that you can also include in the Form Template.

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