Items on Guest Accounts are stored in the Shopping Basket register in the Webshop module. When you add a Room charge or an Item to a Guest Account, this will be accomplished behind the scenes by the addition of a record to the Shopping Basket register. When you create an Invoice from a Reservation, the Invoice will be constructed using the relevant Shopping Basket records (i.e. the Shopping Basket records for the Reservation and for the Customer being invoiced), and the Invoice Number will be copied to those Shopping Basket records. This will prevent those Shopping Basket records from being included again in future Invoices. If you delete the Invoice, the Invoice Number will be removed from the Shopping Basket records, allowing them to included in a new Invoice. However, there may be occasions when Shopping Basket records contain Invoice Numbers relating to Invoices that no longer exist, with the result that those Shopping Basket records will not be included in a future Invoice. In this situation, you can repair the Shopping Basket records by running the 'Recalculate Invoiceable' Maintenance function in the Hotel module.

Reserv. No.: Paste Special Reservation register, Hotel module; Range Reporting Numeric; Specify the Number of the Reservation whose connected Shopping Basket records are in need of repair. You can also enter a range of Reservation Numbers separated by a colon (:).; The function will find the Shopping Basket records that are connected to the specified Reservation(s) and confirm that the Invoice Numbers in those Shopping Basket records relate to existing Invoices. If an Invoice does not exist, the Invoice Number will be removed from the Shopping Basket records.

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