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This text refers to program version 8.5  

Reservation Enquiries

This page describes the Reservation Enquiries form in the Hotel module.

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The life of a Reservation will usually see it pass through several stages. As it does so, its Status will be changed automatically, to signify the stage it has reached. For example, a Reservation may begin as an enquiry, then be confirmed, then the Guests will check in and finally the Guests will check out. Alternatively, from being an enquiry or being confirmed, a Reservation might be cancelled.

One implication of this classification is that you may need a Reservation to be printed using different Form Templates, depending on its current Status.

The primary purpose of this option is to allow you to specify the Form Template that will be used when you print Reservations that are enquiries. To do this, highlight 'Reservation Enquiries' in the 'Forms' list and select 'Define Form' from the Operations menu. In the subsequent 'Form Definition' window, specify a Form Template using 'Paste Special' if necessary. The 'Form Definition' window is fully described here.

The Reservation Enquiry form will be used when users print Reservations that they have created online through the Online Reservation App.

You can also print an individual Reservation using the Enquiry form by opening the record in a record window, pressing the [Print Form] button, selecting the Enquiry option and pressing [Run].

Reservation No.
Range Reporting    Numeric
Enter a Reservation Number to print a single Reservation, or a range of Reservation Numbers, separating the first and last number with a colon (:). You must specify a Reservation Number or range of Numbers: if you leave this field empty, no forms will be printed.

Every Reservation in the range will be printed using the Reservation Enquiry Form Template, irrespective of the Status of the Reservation.
Although you can design different Form Templates for use with Reservations depending on status, the fields that you can use are the same as the ones you can use in the Form Template for the Reservation form. Please refer here for a list.

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