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This text refers to program version 8.5  

Guest Nationality Statistics

This page describes the Guest Nationality Statistics report in the Hotel module.

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The Guest Nationality Statistics report provides statistics about the nationalities of the Guests staying in the hotel. This information is taken from the Nationality field on the 'Guest' card in each Guest record, which is connected to the Countries setting in the System module. To ensure that the report is comprehensive, it is recommended that you select the Request when Checking In, Request No. of Guests on Reservations and Force Nationality on Guest Record options in the Hotel Settings setting. These options will help ensure that all Guests are listed in Reservations and that all Guests have nationalities.

Check In Period
Paste Special    Reporting Periods setting, System module
The Check In Period is used for two purposes in the report:

  1. The "Arrivals" column will display the number of Guests of each nationality who checked in during the Check In Period.

  2. The "Sleepovers" column will display the number of nights stayed by Guests of each nationality during the Check In Period. This will include nights stayed by Guests who checked in before the Check In Period.

Customer
Paste Special    Customers in Contact register
Range Reporting    Alpha
If you need the statistics in the report to be compiled from Reservations with a particular Customer, enter the Contact Code of that Customer (i.e. their Customer Number) in this field. You can also enter a range of Contact Codes separated by a colon (:).

The statistics in the report will be compiled from all Reservations including those in which the Status Type is Unconfirmed or Normal (not checked in) (i.e. the report will include Guests in Reservations that are enquiries). The one exception is that Guests in Reservations in which the Status Type is Cancelled will not be included.

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