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Work Sheets

This page describes the Work Sheets form in the Service Orders module.

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The Work Sheet form provides a printed record of the labour and spare parts required to complete a repair successfully.

You can also print an individual Work Sheet by opening the record and clicking the Printer icon (Windows/macOS) or selecting 'Print' from the File menu (all platforms). To print a Work Sheet to screen, click the Preview icon (Windows/macOS only).

Work Sheet No.
Range Reporting    Numeric
Enter a Work Sheet Number here if you need to print a single Work Sheet, or a range of Work Sheet Numbers, separating the first and last number with a colon (:).

You must enter a Work Sheet Number or range of Numbers: if you leave this field empty, no forms will be printed.
You can use the fields listed below when you design the Form Template to be used by the Work Sheet form. If you do not want to print the decimal places in numeric fields, choose the Cut Decimals option in the record in the Values in Text setting for the Language specified in the Company Info setting.

Header Fields

These fields will be printed once per Work Sheet.

Field in Form TemplatePrints (from Work Sheet)
AddressName (if you are using the Organisation name option in the Form Settings setting) and Invoice Address from the parent Service Order. This information will be printed on separate lines, so you should specify a Line Height for this field. Use the Form Settings setting to set the format of this field (e.g. to specify whether blank lines will be printed, whether parts of the address will be printed on the same line, etc.)
AmountTOTAL
CommentComment. The four lines of the Comment will be printed, so you should specify a Line Height for this field
Customer Fax NumberFax from the parent Service Order
Customer NumberCustomer (i.e. Contact Number of the Customer)
Customer Telephone NumberTelephone from the parent Service Order
Customer VAT Reg. NumberVAT Reg. No. from the parent Service Order
Delivery AddressName (if you are using the Organisation name option in the Form Settings setting) and Delivery Address from the parent Service Order. This information will be printed on separate lines, so you should specify a Line Height for this field. Use the Form Settings setting to set the format of this field (e.g. to specify whether blank lines will be printed, whether parts of the address will be printed on the same line, etc.)
Delivery Mode TextThe correct translation for the Language of the Work Sheet of the Delivery Mode Comment from the Delivery Modes setting, or the Delivery Mode Comment itself
Delivery Term TextThe correct translation for the Language of the Service Order of the Delivery Term Comment from the Delivery Terms setting, or the Delivery Term Comment itself
EmailEmail from the Contact record for the Customer
Invoice ToInvoice To
LocationLocation
Order NumberWork Order No.
Ordering Customer NameName (i.e. Customer Name)
Ordering Customer Number Customer (i.e. Contact Number of the Customer)
Original ItemItem from the first row in the parent Service Order that includes a Serial Number
Original Item DescriptionDescription from the first row in the parent Service Order that includes a Serial Number
Original Serial NumberSerial No. from the first row in the parent Service Order in which the field is not blank
PersonEmployee
Person NameEmployee Name
Serial Number (Number Series)No. (i.e. Work Sheet Number)
Service Order NumberServ. Order No.
SumSubtotal
Tag/ObjectTags/Objects
To ContactAttention
To PhoneTelephone
Total DiscountSum of ((Qty * Unit Price) - Sum) in each row
Transaction Date (transdate)Date
VAT ValueVAT

Row Fields

Row fields will be printed once for each row in the Work Sheet. You should specify a Line Height and set the Format to "Matrix" in these fields.

Field in Form TemplatePrints (from Work Sheet)
DescriptionDescription
Discount% (i.e. discount percentage)
Invoiced for ProjectInvoiced (from flip D)
Item CodeItem
Item TypePrints "Invoiceable", "Warranty", "Contract" or "Goodwill", depending on the Item Type in the row
Main Item Serial NumberMain Serial No. (from flip B)
QuantityQty
Recipe CodeRecipe (from flip C)
Row SumSum
Sales AccountSales A/C (from flip E)
Serial NumberSerial No. (from flip C)
Tag/Object, rowTags/Objects (from flip E)
Unit PriceUnit Price
VATV-Cd

Please refer here for details of the standard fields that you can also include in the Form Template.

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