Language:


Introduction to the Work Order Register

The Work Order register is the mechanism by which the company's technicians are informed of the work that is to be done. Work Orders are created from Service Orders and show the repair items (the items to be repaired), the deadline and maximum repair cost (if specified). The nature of the work to be carried out should also be shown.

A Work Order is always connected with a Service Order. Hansa allows full flexibility regarding the distribution of Service Order items across Work Orders: all repair items can be on a single Work Order, or they can be all on separate Work Orders, allocated to different technicians.

Once the work described in a Work Order has been carried out, the technician creates a Work Sheet from the Order, recording the time spent and the spare parts used.