HansaWorld - Integrated ERP and CRM

This text refers to program version 4.2

Entering a Service Order - Comment Card

Comment: Default taken from Customer; Record here any comment about this Service Order: the comment will not be transferred to Invoices. The default is taken from the Order Comment field of the Customer record.; Together with the Standard Problem ('Items' card, flip B), the Comment is copied to all Work Orders and Service Stock Transactions generated from this Service Order, so it should be used to record detailed notes about the work that is to be carried out.; Further comments and notes can be made about individual Serial Numbered Items in the Serial Number Text setting. Such comments will appear in the Service Order Status report, obtainable using the function of that name on the Operations menu.