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This text refers to program version 6.2  

Email

To send an e-mail, first open the 'Business Communicator' window:

Click on the Contact's email address in the Contact Method list and then click the [e-mail] button. By default, a new Mail will be created, with the Contact's email address as the To Address. Please refer to the Sending and Receiving Mail page for details about sending Mails. However, if you are using the Use External Mail Software option in the Mail and Conference Settings setting in the E-mail and Conferences module and you are also using Windows on your client machine, your default mail application (e.g. Eudora, Outlook, etc) will be opened and a new mail will be created, addressed to the Contact's email address.

Sending an email requires the following:

• Your Standard CRM system must be configured to send external mail. Please refer to the External Mail page for details.
  

• You must have a Mailbox.

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In this chapter:

• Browse window
  

• Record window
  

• Report window
  

• List window
  

• Specification window
  

• File dialogue window
  

• Business Communicator window, including:
  
  • Skype
    

  • Mobile Phone
    

  • Text (SMS) Messages
    

  • E-mail
    

  • Managing Calls
    

  • Communicating with Other Users
    

  • Producing a Map
    

  • Contact Numbers

Go back to:

• Home page for Working Environment manual
  

• Home page for Standard CRM manual

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