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Activity Consequences - Other Card

Generate Service Order
Use this option if you would like Service Orders to be created from Activities with a particular Activity Type/Result combination and with Serial Numbers and Items on their 'Service' cards.

The Customer details will be copied from the Activity to the new Service Order, and the Item details from the 'Service' card of the Activity will be copied to the first Service Order row. The Text from the Activity header and the first three lines of text on the 'Text' card will be copied to the 'Comment' card of the Service Order.