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This text refers to program version 4.3  

Correcting Mistakes in Receipts

Even with the tightest quality control, it is probable that the occasional mistake will be made when entering Receipts. Once you have approved a Receipt, you cannot change it, but you can correct mistakes easily using the following procedure. It is important that you follow this procedure, to ensure the Customer's payment history remains correct.

1. In the 'Receipts: Browse' window, highlight the Receipt containing the error.
   

2. Click [Duplicate]. A new Receipt record is created, an exact copy of the Receipt with the error.
   

3. Insert a minus sign in front of the Received Value, ensuring the Received Value figure itself remains unchanged.
   

4. Click the OK check box and save the Receipt.
   

5. Enter a new, correct, Receipt.

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