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This text refers to program version 8.5  

Operations Menu - Group Reservation - Redistribute Folio Items

The 'Redistribute Folio Items' function allows you to move Items such as Room charges, Package Items or other Items from one Guest Account to another. You can run this function for an individual Reservation (by opening the Reservation in question and selecting 'Redistribute Folio Items' from the Operations menu (Windows/macOS) or Tools menu (iOS/Android) or you can run it for a Group. If you run it for an individual Reservation, a report will be printed to screen listing the Guests and the Guest Accounts in the Reservation. If you run it for a Group, the report will list the Guests and the Guest Accounts in each Reservation in the Group. Please refer here for full details.

Be careful when using this function from a Group Reservation. As the report will list the Guests and the Guest Accounts in each Reservation in the Group, it will be easy to assign Items to the Guest Account of a Guest who is a Guest in a different Reservation. In other words, the intention will be that a Guest in one Room will pay for something purchased for another Room. However, as the Item has been assigned to the Guest Account of someone who is not a Guest in the Reservation, no Invoice will be created for that Item. In this situation, you should not only move the Item to the intended Guest Account, but you should also move it to the Reservation to which the intended Guest Account belongs. To do this, use the [Move Folio Items to another Reservation] text link at the end of the report (which will only be visible for users belonging to Access Groups in which you have granted Full access to the 'Move Folio Items to another Hotel Reservation' Action). This is described in step 5 here.

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The Group Reservation register in Standard ERP:

• Introduction
  

• Entering a Group Reservation
  

• Operations Menu, including:
  
  • Charge Stay, Charge Until Check Out Date
    

  • Redistribute Folio Items
    

  • Move Sub Reservation
    

  • Change Sub Reservation Check In Dates
    

  • Change Sub Reservation Check Out Dates
    

  • Offset Sub Reservation Check In Dates
    

  • Offset Sub Reservation Check Out Dates
  
  
• Create Menu

Go back to:

• Home page for Hotel module manual
  

• Home page for Standard ERP manual

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