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This text refers to program version 4.3  

Customer Status

This report, which can be found in both the Sales Ledger and the Sales Support module, shows the paid and unpaid Invoices for each Customer in the selection. The age of due Invoices is shown together with their Reminder Levels as are Receipts and total turnover and amount due figures.

The Customer Status report has FirstOffice's Drill-down feature. Click on the Invoice Number of any Invoice in the report to open that Invoice record. The report also contains a [New Activity] text button that you can click to create an empty new Activity, if you have the CRM and Mail Value Pack.

Leave all the fields blank if the report is to cover all the Customers in the Customer register. If it is necessary to restrict the coverage of the report, use the fields as described below.

Customer

Paste Special    Customers in Customer register

Range Reporting    Alpha

Use this field to limit the report to a single Customer, or range of Customers.

Category

Paste Special    Customer Categories setting, Sales Ledger

To restrict the report to Customers of a single Category, enter a Category Code here.

Customers with Balance Only

Switch this option on to exclude Customers with no unpaid Invoices. Customers with unpaid Invoices that are not yet due for payment will not be excluded.

Function

Use these options to limit the report to include only the last five paid Invoices (the default), or to start the report from a specific date.

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