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Introduction to Customer Letters in CRM by HansaWorld

The Customer Letter register allows you to send individual letters to Customers and Suppliers, and also to organise and produce mailshots. You can print letters from a Customer Letter record or, subject to you having the necessary hardware and Value Packs, send them by fax or email.

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In this section:

• Settings
  

• The Customer Letter Register
  

• Documents
  

• Reports

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