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Service Order Example and Work Flow

The Service Orders module in Standard ERP is equally suitable for use in businesses that specialise in servicing only and in companies that supply and then service their products. Starting on this page, we describe using an example the process of administering a Service Order from initial registration through to invoicing for a piece of equipment that will be repaired by the company from whom it was originally purchased.

Service Order Example and Work Flow:

• Introduction
  

• Linking Items Sold to the Service Orders Module
  

• Entering Service Orders
  

• Taking Responsibility for Repair Items
  

• Instructing Technicians - Raising Work Orders
  

• Labour and Spare Parts - Work Sheets
  

• Creating Purchase Orders for Spare Parts
  

• Work Sheet Transactions
  

• Invoicing
  

• Returning Repair Items to Customers

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