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Reminder Texts

You can print Reminders for sending to Customers whose Invoices have become overdue for payment. A separate Reminder document will be printed for each overdue Invoice, containing a message of increasing severity that depends on the number of previous Reminders. You can compose these messages in this setting.

You should print Reminders using the 'Documents' function. They will be addressed to Customers whose Reminders check box on the 'Company' card of the Customer screen is switched on.

FirstOffice supports a single set of Reminder Texts. To enter your text, double-click 'Reminder Texts' in the 'Settings' list and then click [New] when the browse window appears. If a set of Reminder Texts already exists, a record will be shown in the browse window. Double-click to edit. In both cases, when the record is complete, click the [Save] button in the Button Bar to save it.

Comment
Enter a descriptive name for this set of Reminders.

Reminder 1, 2, 3
Use these fields to enter three messages of increasing severity.

Each Invoice contains a Reminder Level (visible on the 'Delivery' card) indicating how many previous Reminders have been sent. When you next print a Reminder for an Invoice, the message it contains will be chosen depending on the Reminder Level of the Invoice. For example, if the Reminder Level of an Invoice is 2, the message will be taken from the Reminder 2 field in this setting, and so on. If the Reminder Level of an Invoice is greater than 3, a Reminder document will be printed, but it will not contain a message.
Please click here for details about the Language field added to this setting by the Currencies, Languages and Advanced Pricing Value Pack.