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This text refers to program version 4.3  

Operations Menu - New Write-off

You can use this function to write off an Invoice. Specify the Invoice to be written off and change the Received Value to zero. If you need to record a partial payment and wish to write off the remainder, change the Received Value to the value of the partial payment. Press Tab or Return (but make sure the cursor is in the same row) and then select this function. A new row will be created, containing the phrase "Write off". The Received Value field will be set to the remaining outstanding amount (i.e. the amount that is to be written off). This can be changed if you do not want to write off the whole of the outstanding amount. Approve and save the Receipt in the usual way. When the Nominal Ledger Transaction is created, the Write Offs Account specified on the 'Exchange Rate' card of the Account Usage S/L setting will be debited. If you need to write off several Invoices, use the 'Write off Invoices' Maintenance function.

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