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External Mail

The sending and receiving of external mail (e-mail) is handled by FirstOffice's Gateway. This sends external mail to your SMTP server when necessary and periodically checks your POP3 accounts for incoming mail. It also distributes this incoming mail to the appropriate Mailboxes and/or Conferences.

Providing your server is not a Windows machine, a single copy of FirstOffice can act as the server and as the Gateway (an "Internal" Gateway). If your server is a Windows machine, you will need to have the Gateway on a separate computer (an "External" Gateway). External Gateways are not described in these web pages: please refer to your FirstOffice representative for more details.

To use the Internal Gateway, the server/Gateway machine should be connected to the internet (e.g. by modem or by permanent connection). Follow the sections listed below to configure the Internal Gateway, to allow FirstOffice to send and receive external mail. Make sure that a folder named "Tmp" is present in the folder containing the FirstOffice application on the server.

You can carry out this work on the server/gateway machine itself, or you can log on from a client machine as a system administrator, ensuring you are in "Admin Client" mode. You should also ensure you are in the Technics module by selecting 'Technics' using the [Select Module] button in the Master Control panel.

Next Steps
Click below for descriptions of the next steps: