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This text refers to program version 4.0  

Entering a Return

Records cannot be entered directly to the Returned Goods register. Instead, a new Return must be created using one of two methods:

1. With a Sales Order open, select the 'Returned Goods' command from the Operations menu. This creates a new record in the Returned Goods register. For the command to have any effect, all changes to the Sales Order must first have been saved (use the [Save] button) and at least one Delivery must have been issued and approved from the Order.
   

2. With a Delivery open, select the 'Return Goods' command from the Operations menu. This creates a new record in the Returned Goods register. For the command to have any effect, all changes to the Delivery must first have been saved (use the [Save] button) and it must have been approved.

Note that the record is presented in a 'Returned Goods: Inspect' window. This means that the record has already been created and saved into the register. To delete it you must choose 'Delete' on the Record menu.

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