Even with the tightest quality control, it is probable that the occasional mistake will be made when entering Payments. Once a Payment has been approved, it cannot be changed, but mistakes can nevertheless be rectified easily using the following procedure. It is important that this procedure be followed, so that the Supplier's history remains correct.

In the 'Payments: Browse' window, highlight the Payment containing the error.
Click [Duplicate]. A new Payment record is created, an exact copy of the Payment with the error.
Insert a minus sign in front of the Sent Value, ensuring the Sent Value figure itself remains unchanged.
Click the OK check box and save the Payment.
Enter a new, correct, Payment.

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