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Correcting Mistakes in Receipts

Even with the tightest quality control, it is probable that you will make an occasional mistake when entering Receipts. Once you have approved a Receipt, you cannot change it, but you can correct mistakes easily using the following procedure. It is important that you follow this procedure, to ensure the Customer's payment history remains correct.

1. In the 'Receipts: Browse' window, highlight the Receipt containing the error.
   

2. Click [Duplicate]. A new Receipt record is created, an exact copy of the Receipt with the error.
   

3. Insert a minus sign in front of the Received Value, ensuring the Received Value figure itself remains unchanged.
   

4. Click the OK check box and save the Receipt.
   

5. Enter a new, correct, Receipt.

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In this chapter:

• Introduction
  

• Entering a Receipt
  

• Checking and Approving Receipts
  

• Operations menu
  

• Correcting Mistakes in Receipts

Go back to home pages for:

• Standard Contracts manual
  

• Standard Invoicing manual

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