Credit Notes, Updating Stock
This report lists Credit Notes: it is intended to help in the task of checking that stock levels and valuations have been updated correctly following the issuing of Credit Notes.
When you raise a Credit Note and receive goods back into stock, the stock valuation can become inaccurate because in situations where the Cost Prices of Items vary, the true Cost Price of the Items being returned cannot be calculated automatically.
To minimise the effect of this problem, it is recommended that you receive goods back into stock using either the Returned Goods register (where the original Delivery was issued from a Sales Order) or the Goods Receipt register (where there was no original Sales Order). In the second case, you can enter the true cost of the Item manually after referring to the original Delivery, thus ensuring as much as possible the continuing accuracy of the stock valuation.
If you have issued an Invoice and the Customer does not want a replacement Item, you will need to credit the original Invoice. Ensure the Update Stock check box is turned off in the Credit Note (on the 'Delivery' card), because otherwise the stock valuation may be updated with the wrong value (it is the task of the Returned Goods record or the Goods Receipt to update the stock). The default setting of the Update Stock check box in a Credit Note will be taken from the Credit Invoices Update Stock check box in the Optional Features setting in the System module. Please refer here for more details about Credit Notes and stock.
This report lists all Credit Notes from the report period that have been marked as OK. By default, it only lists those whose Update Stock check box has been ticked: select the Include Credit Notes that don't Update Stock option if you want to include Credit Notes whose Update Stock check box has not been ticked as well. This will help you correct your stock valuation if it has become inaccurate due to being updated from Credit Notes.
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