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Correcting Mistakes in Receipts

Even with the tightest quality control, it is probable that you will make an occasional mistake when entering Receipts. Once you have marked a Receipt as OK and saved it, you cannot change it, but you can correct mistakes easily using the following procedure. It is important that you follow this procedure, so that the Customer's payment history remains correct.

1. In the 'Receipts: Browse' window, highlight the Receipt containing the error.
   

2. Select 'Duplicate' from the Create menu. A new Receipt record will be created, an exact copy of the Receipt with the error.
   

3. Insert a minus sign in front of the Received Value, ensuring the Received Value figure itself remains unchanged.
   

4. Click the OK check box and save the Receipt.
   

5. Enter a new, correct, Receipt.

You can use Access Groups to prevent certain users from saving Receipts in which there is at least one row with a negative Received Value, by denying them access to the 'Negative Amount on Receipt' Action. This allows you to control which users will be able to correct mistakes in Receipts.

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The Receipt register in Standard ERP:

• Introduction
  

• Entering a Receipt
  

• Receipts in Currency
  

• Checking Receipts, Marking as OK and Posting to the Nominal Ledger
  

• Nominal Ledger Transactions from Receipts
  

• Prepayments and On Account Receipts
  

• Correcting Mistakes in Receipts
  

• Withholding Taxes in the Sales Ledger
  

• Operations menu
  

• Create menu
  

• Row menu

Go back to:

• Home page for Sales Ledger manual
  

• Home page for Standard ERP manual

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