As soon as you start HansaWorld Enterprise, it will start communicating with Skype, if that application is running. When you log in to HansaWorld Enterprise for the first time, Skype will ask you if you will allow HansaWorld Enterprise to use Skype:

If you choose the first option, you will allow HansaWorld Enterprise to use Skype, and you will not be asked again (unless you install a new version of HansaWorld Enterprise). This means that you will be able to initiate Skype calls and chats from the 'Business Communicator' window, and that all incoming and outgoing Skype calls will be added to the contact history of the relevant Customers and Suppliers.

If you choose the second option, you will prevent HansaWorld Enterprise from using Skype, and you will therefore not be able to make or receive Skype calls or chats from HansaWorld Enterprise. If you choose this option and then change your mind, quit HansaWorld Enterprise, and then, in Skype:

Under Windows, choose 'Options' from the Tools menu, then click the [Advanced] button in the list down the left-hand side. Click on 'Manage other programs' access to Skype' at the bottom of the page.
On Mac OS X, choose 'Manage API Clients' from the Account menu (available in Skype 2.6.0.137 and later).

Remove all HansaWorld entries from the list, and then restart HansaWorld Enterprise.

Depending on the version of Skype you are using, there may be a third option not shown in the illustration, "Allow this program to use Skype, but ask again in the future". If you choose this option, you will be asked to allow HansaWorld Enterprise to use Skype each time you start HansaWorld Enterprise.

The next step in configuring a new database is to record your full company details in your copy of HansaWorld Enterprise. Please click here for details.

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