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Activities

This page describes the Activities form in the CRM module.


The Activities form allows you to print out hard copies of each Activity, perhaps for the files maintained for each Customer. You can also print a single Activity while entering or viewing it by clicking the Printer icon (Windows/Mac OS X) or selecting 'Print' from the File menu (all platforms). To print an Activity to screen, click the Preview icon (Windows/Mac OS X only).

You must fill in at least one field (Customers, Person, Project or Activity Type), otherwise no Activities will be printed.

Period
Paste Special    Reporting Periods setting, System module
Enter the period for which you wish Activities to be printed. To print Activities for a particular day, simply enter the date once and it will be converted to the period format automatically.

An Activity will be printed if its Start Date falls in the specified period. An Activity will not be printed if it has been invalidated.

Customers
Paste Special    Customers, Suppliers and Contact Persons in Contact register
Range Reporting    Alpha
Enter a Customer or Supplier Number (or range of Numbers) to print Activities for a particular Customer or Supplier. These are Activities with the specified Customer or Supplier in the Contact field.

By default, the 'Paste Special' list shows Customers. Click the [Suppliers] button if you need to see Suppliers, and the [All Contacts] button if you need to see Customers, Suppliers and Contact Persons.

Person
Paste Special    Person register, System module and Global User register, Technics module
If you need to print a particular Person's Activities (Activities with that Person's Signature in the Persons field), enter that Person's Signature here.

Project
Paste Special    Project register, Job Costing module
Enter a Project Number to print Activities related to a particular Project.

Activity Type
Paste Special    Activity Types setting, CRM module
Range Reporting    Alpha
Enter an Activity Type Code to print Activities of a particular Type.

Not Done, Done
Use these options to specify whether not Done and/or Done Activities are to be printed.
You can use the following fields when you design the Form to be used by the Activity document:

Field in FormPrints (from Activity record)
Header Fields (these print once per Quotation)
Activity ResultResult
Activity TypeType
Activity Type CommentComment from the Activity Type record
AddressName (if you are using the Organisation Name option in the Form Settings setting) and Invoice Address from the Contact record for the Customer or Supplier. This information will be printed on separate lines, so you should specify a Line Height for this field. Use the Form Settings setting to set the format of this field (e.g. to specify whether blank lines will be printed, whether parts of the address will be printed on the same line, etc.)
Address 1Name from the Contact record for the Customer or Supplier
Address 2First line of the Invoice Address from the Contact record for the Customer or Supplier
Address 3Second line of the Invoice Address from the Contact record for the Customer or Supplier
Address 4Third line of the Invoice Address from the Contact record for the Customer or Supplier
Address 5Fourth line of the Invoice Address from the Contact record for the Customer or Supplier
Address 6Fifth line of the Invoice Address from the Contact record for the Customer or Supplier
CC PersonsCc
CommentComment from the Contact record for the Customer or Supplier ('Company' card)
Comment 2Text (from the header of the Activity)
Contact PersonContact Person
Customer CategoryCustomer Category from the Contact record for the Customer or Supplier
Customer Fax NumberFax from the Contact record for the Customer or Supplier
Customer NameName (i.e. the Customer or Supplier Name in the Activity)
Customer NumberContact (i.e. the Customer or Supplier Number in the Activity)
Customer Order Number (Service Order)Cust. Ord. No. from the Service Order record
Customer Telephone NumberTelephone from the Contact record for the Customer or Supplier
Customer VAT Reg. NumberVAT Reg. No. from the Contact record for the Customer or Supplier
Customer Web Site AddressWeb Site from the Contact record for the Customer or Supplier
Date with Month In WordsStart Date, with the month as a word. For example, 2/1/2018 will be printed as "02 January 2018". The Date Order (e.g. day, month, year) will be taken from the Company Date and Numeric Format setting
DescriptionDescription from the Item record
Document TypePrints the word "Activity"
EmailEmail from the Contact record for the Customer or Supplier
Email UserEmail Address of the first Person in the Persons field
Employee NameName of the first Person in the Persons field
End Date 3End Date
End TimeEnd Time
LanguageLanguage
MobileMobile from the Contact record for the Customer or Supplier
NotePrints the text of the first Note attached to the Activity. If you specify a Field Argument, the Note whose Comment is the same as the Field Argument will be printed
PersonPersons
PriorityPriority
Project Number, rowProject
Search KeyShort from the Contact record for the Customer or Supplier
Serial Number (Number Series) Unique identifying number of the Activity (generated automatically, not shown in the Activity window)
Serial Number (serienr) Serial No.
Service Order NumberService Order
Sum TimeCost (Time)
SupervisorSupervisor
Tag/ObjectSales Tags/Objects from the Contact record for the Customer or Supplier
Transaction DateStart Date
Transaction Date (transdate) Start Date
Transaction TimeStart Time
User Date 1The first user defined date field in the Activity
User Date 2The second user defined date field in the Activity
User Date 3The third user defined date field in the Activity
User Date Customer 1The first user defined date field in the Contact record for the Customer or Supplier
User Date Customer 2The second user defined date field in the Contact record for the Customer or Supplier
User Date Customer 3The third user defined date field in the Contact record for the Customer or Supplier
User Defined Date 1 (plannedpickup) The first user defined date field in the Activity
User Defined Date 2 (plannedreturn) The second user defined date field in the Activity
User Text 1The first user defined text field in the Activity
User Text 2The second user defined text field in the Activity
User Text 3The third user defined text field in the Activity
User Text 4The fourth user defined text field in the Activity
User Text 5The fifth user defined text field in the Activity
User Text Customer 1The first user defined text field in the Contact record for the Customer or Supplier
User Text Customer 2The second user defined text field in the Contact record for the Customer or Supplier
User Text Customer 3The third user defined text field in the Contact record for the Customer or Supplier
User Text Customer 4The fourth user defined text field in the Contact record for the Customer or Supplier
User Text Customer 5The fifth user defined text field in the Contact record for the Customer or Supplier
User Value 1The first user defined value field in the Activity (two decimal places)
User Value 2The second user defined value field in the Activity (two decimal places)
User Value 3The third user defined value field in the Activity (two decimal places)
User Value Customer 1The first user defined value field in the Contact record for the Customer or Supplier (two decimal places)
User Value Customer 2The second user defined value field in the Contact record for the Customer or Supplier (two decimal places)
User Value Customer 3The third user defined value field in the Contact record for the Customer or Supplier (two decimal places)
XItemCodeItem
Row Fields (these print once per row, so remember to specify a Line Height)
TextText
Text TypeCode

Please refer here for details of the standard fields that you can also include in the Form Template.

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