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Returning Goods when there is no Delivery

You can deliver goods from stock without a Sales Order or Delivery. This process is described on the Deliveries from the Sales Ledger page. In this circumstance (i.e. without a Sales Order or Delivery), if such goods are returned to you, you can use the following methods to receive them back into stock:
  • Using a Credit Note. Please refer to the 'Using a Credit Note to receive a Returned Item back into stock' section here for details.

  • Using a Goods Receipt. Please refer to the 'Using a Goods Receipt or a Returned Goods record to receive a Returned Item back into stock' section here for details.

  • Using a Returned Goods record that you enter directly to the Returned Goods register. To be able to use the Returned Goods register in this way (i.e. without a Sales Order or Delivery), select the Allow Returned Goods Not Linked to Orders option in the Returned Goods Settings setting. Again, please refer to the 'Using a Goods Receipt or a Returned Goods record to receive a Returned Item back into stock' section for details.
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The Returned Goods register in Standard ERP:

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