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This text refers to program version 5.4  

Business Communicator Window - Email

To send an e-mail, first open the 'Business Communicator' window:

Click on the Contact's email address in the Contact Method list and then click the [e-mail] button. By default, a new Mail will be created, with the Contact's email address as the To Address. Please refer to the 'Sending and Receiving Mail' page for details about sending Mails. However, if you are using the Use External Mail Software option in the Mail and Conference Settings setting in the E-mail and Conferences module and you are also using Windows on your client machine, your default mail application (e.g. Eudora, Outlook, etc) will be opened and a new mail will be created, addressed to the Contact's email address.

Sending an email requires the following:

  • If you are not using the Use External Mail Software option and/or you are not using Windows, your HansaWorld Enterprise system must be configured to send external mail. Please refer to the 'External Mail' page for details. You must have a Mailbox.

  • If you are using the Use External Mail Software option and you are also using Windows, you must have a mail application fully installed and declared to be your default mail application. If this is not the case, the [e-mail] button in the 'Business Communicator' window will behave as if you are not using the Use External Mail Software option (i.e. a new Mail inside HansaWorld Enterprise will be created).
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