The Standard Problem is a means of categorising problems and faults for reporting or prioritising. When you enter a Service Order, each item can be assigned a Standard Problem. This will be copied to all Work Orders created from the Service Order, and it is also printed in the Service Order Stock report.

The 'Standard Problems: Browse' window lists the available Problems: double-click to modify or click [New] to create a new item.

In the Standard Problem entry window, you should enter a code and a short descriptive text. The code may contain up to five characters, and you may freely mix letters and numbers. The short descriptive text will appear in the 'Paste Special' window listing Standard Problems. There is also space for longer comments to be recorded. Click [Save] to save changes.

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