You can specify that when you receive payment for a Down Payment Invoice for a Reservation (i.e. when you mark the Receipt recording the payment as OK and save), the Status of the Reservation will be changed automatically. The choice of new Status can depend on whether the Down Payment Invoice was paid partially or in full.

Use the Automatic Reservation Status Changes setting to specify how the new Status will be chosen: enter one record that is to be used by default and if necessary separate further records to be used with individual Customers. Then use the Rsrv. Status Changes field on the 'Terms' card in the Hotel Settings setting to specify the Status Change record that is to be used by default, and the Rsv. Status Changes field on the 'Defaults Online' card in the same setting to specify the Status Change record that is to be used by default with online Customers (Customers belonging to the Web Cust. Cat. specified on the same card). If necessary, you can also use the Rsv. Status Changes field in the individual records in the Customer Terms setting to specify the Status Change records that are to be used with individual Customers.

Enter a Code and a Comment and then use the matrix to specify the Reservation Status that will be copied to a Reservation when its Down Payment Invoice is paid. In the example above, the Status in a Reservation will be changed to CFR25 when up to 25% of its Down Payment Invoice is paid, to CFR50 when up to 50% of its Down Payment Invoice is paid and so on.

Every change from an existing Status to a new Status that you specify in each record in this setting must be a change that is allowed by the Reservation Status Sequences setting. For example, if the Status in a Reservation is to be changed to CFR25 when up to 25% of its Down Payment Invoice is paid, you must enter Reservation Status Sequences that allow for the change from any plausible existing Status such as ENQRY to CFR25.

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Home page for Settings in the Hotel module
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