Unconfirmed Reservations
This page describes the 'Unconfirmed Reservations' Maintenance function in the Hotel module.
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The 'Unconfirmed Reservations' Maintenance function allows you to delete Reservations that have remained unconfirmed after a specified period, or to change the Status of those Reservations. For example you might change the Status of those Reservations to a Cancelled Status.
An unconfirmed Reservation is one that has a Reservation Status in which the Type is Unconfirmed.
If you would like to see a list of the Reservations that will be deleted or whose Status will be changed, produce an Unconfirmed Reservations report before using this function.
Selecting the 'Unconfirmed Reservations' function brings up the following dialogue box:
- Period
- Paste Special
Reporting Periods setting, System module
- You can delete or change the Status of Reservations whose Check In or Confirmation Dates fall in a particular period. Specify that period here. Use the Period Selection options below to specify whether you need to search by Check In Date or by Confirmation Date.
- If you need the period to be a single day, enter the date once and this will be converted to the period format automatically.
- Customer
- Paste Special
Customers in Contact register
- Range Reporting Alpha
- To delete or change the Status of Reservations made by a particular Customer, enter the Contact Code of that Customer here. You can also enter a range of Contact Codes separated by a colon (:).
- Reservation Status
- Paste Special
Reservation Status setting, Hotel module
- To delete or change the Status of Reservations with a particular Status, enter that Status here. This must be a Status in which the Type is Unconfirmed.
- If you leave this field empty, the function will only delete or change the Status of a Reservation if its current Status is Unconfirmed.
- Set To Status
- Paste Special
Reservation Status setting, Hotel module
- If you need the function to change the Status of unconfirmed Reservations, specify here the new Status that you need to be used. This might be a Status in which the Type is Cancelled.
- Missing Days
- If you need to delete or update Reservations that have remained unconfirmed for a particular number of days or longer, specify that number of days here.
- For example, if you enter "3" here, an unconfirmed Reservation in which the Confirmation Date is three or more days ago will be deleted or updated. If a Reservation does not have a Confirmation Date, it will be deleted or updated if its Check In Date is three or more days ago.
- Delete Reservations
- Select this option if you need the function to delete unconfirmed Reservations.
- Period Selection
- Select one of these options to specify whether you need to delete or update Reservations with a particular Check In Date or Reservations with a particular Confirmation Date.
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Go back to:
Introduction to Maintenance in the Hotel Module
