You can also print an individual Service Order by opening the record and click (Windows/macOS) or selecting 'Print' from the File menu (all platforms). To print a Service Order to screen, click the Preview icon (Windows/macOS only).
You can use the fields listed below when you design the Form Template to be used by the Service Orders form. If you do not want to print the decimal places in numeric fields, choose the
These fields will be printed once per Service Order.
| Field in Form Template | Prints (from Service Order) |
| |
| Address | Name (if you are using the Organisation name option in the Form Settings setting) and Invoice Address. This information will be printed on separate lines, so you should specify a Line Height for this field. Use the Form Settings setting to set the format of this field (e.g. to specify whether blank lines will be printed, whether parts of the address will be printed on the same line, etc.) |
| Address 5 | Fourth line of Invoice Address |
| Address 6 | Fifth line of Invoice Address |
| Address with Attention | Name, Attention and Invoice Address. This information will be printed on separate lines, so you should specify a Line Height for this field |
| City | Prints the alpha characters in the third line of the Delivery Address (i.e. initial numeric characters will not be printed). If the third line of the Delivery Address is empty, the second line or, if that is also empty, the first line will be printed. For example, if the non-empty line in the Delivery Address is "11135 Stockholm", "Stockholm" will be printed (but if the line is "Stockholm 11135", "Stockholm 11135" will be printed) |
| City with Zip Code | Prints all characters in the third line of the Delivery Address. If the third line of the Delivery Address is empty, the second line or, if that is also empty, the first line will be printed. For example, if the non-empty line in the Delivery Address is "Stockholm 11135", "Stockholm 11135" will be printed |
| Comment 2 | Comments (from the 'Terms' card). This information will be printed on separate lines, so you should specify a Line Height for this field |
| Customer Fax Number | Fax from the Service Order or, if blank, from the Contact record for the Customer |
| Customer Freight Number | Freight No. from the Contact record for the Customer |
| Customer Name | Name (i.e. Customer Name) |
| Customer Name, jewellery | Prints Salutation 1 + Salutation 2 + Salutation 3 + ANA Code from the Contact record for the Customer, separated by spaces (these fields are renamed Title, First Name, Last Name and Suffix respectively in the Jewellery interface) |
| Customer Number | Customer (i.e. Contact Number of the Customer) |
| Customer Order Number | Cust. Ord. No. |
| Customer Telephone Number | Telephone from the Service Order or, if blank, from the Contact record for the Customer |
| Customer VAT Reg. Number | VAT Reg. No. from the Service Order or, if blank, from the Contact record for the Customer |
| Date with Month In Words | Order Date with the month as a word. For example, 18/12/2022 will be printed as "18 December 2022". The Date Order (e.g. day, month, year) will be taken from the Company Date and Numeric Format setting |
| Delivery Address | Delivery Address. This information will be printed on separate lines, so you should specify a Line Height for this field |
| Delivery Address 2 | Delivery Address or, if blank, Invoice Address. This information will be printed on separate lines, so you should specify a Line Height for this field |
| Delivery Mode (levsatt) | Delivery Mode |
| Delivery Mode Text (levsattext) | The correct translation for the Language of the Service Order of the Delivery Mode Comment from the Delivery Modes setting, or the Delivery Mode Comment itself |
| Delivery Term (shipterm) | Delivery Terms |
| Delivery Term Text (shiptermtext) | The correct translation for the Language of the Service Order of the Delivery Term Comment from the Delivery Terms setting, or the Delivery Term Comment itself |
| Department | Department from the Contact record for the Customer |
| Email | Email from the Contact record for the Customer |
| Goods Recipient GLN | Prints the GLN from the relevant record in the Delivery Addresses setting |
| Interest Rate | Rate from the Interest setting |
| Order Address 1 | First line of Invoice Address |
| Order Address 2 | Second line of Invoice Address |
| Order Address 3 | Third line of Invoice Address |
| Order Class | Order Class |
| Order Class Text | Comment from the connected Order Class record |
| Order Date (orddatum) | Order Date |
| Order Number | No. (i.e. Service Order Number) |
| Our Reference | Our Reference |
| Payment Terms | The correct translation for the Language of the Service Order of the Payment Term Text from the Payment Terms setting, or the Payment Term Text itself |
| Planned Delivery Date | Planned Delivery |
| Salesman A | Salesman |
| Salesman Name | Name from the Salesman's Global User or Person record |
| Tag/Object | Tags/Objects |
| Tag/Object Text | Names from each Tag/Object record, separated by commas, up to a maximum of 250 characters |
| Transaction Date (transdate) | Order Date |
| Your (customers) Reference | Attention |
The following fields print information from the record in the Contact register for the Branch specified in the Service Order (on the
Row fields will be printed once for each row in the Service Order. You should specify a Line Height and set the Format to "Matrix" in these fields.
| Field in Form Template | Prints (from Service Order) |
| |
| Contract Number | Contract (from flip D) |
| Description 1 | Description |
| Item Barcode BC39 | Barcode from the Barcodes setting in the Stock module, or Barcode or Item Number from the Item record, printed using the Code 39 barcode format. You should give this field a Style that uses a Code 39 barcode font |
| Item Barcode EAN 13 | Barcode from the Barcodes setting in the Stock module, or Barcode or Item Number from the Item record, printed using the EAN 13 barcode format. You should give this field a Style that uses an appropriate EAN 13 barcode font |
| Item Code | Item (i.e. Item Number) |
| Item Code 2 | Item (i.e. Item Number) |
| Item Type | Prints "Invoiceable", "Warranty", "Contract" or "Goodwill", depending on the Invoicing Type in the row |
| Max Cost | Max Cost (from flip C) |
| Quantity | Qty |
| Serial Number (serienr) | Serial No. |
| Standard Problem | Standard Problem (from flip B) |
| Standard Problem Text | Description (all three lines) from the Standard Problem record |
| VAT Code | V-Cd |
| Warranty Status, Row | Warranty Status from the record for the Item/Serial Number combination in the Known Serial Number register |
| Warranty Until, Row | Warranty Until from the record for the Item/Serial Number combination in the Known Serial Number register |
| Work Order Number | Work Order (from flip B) |
for details of the standard fields that you can also include in the Form Template.
