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This text refers to program version 8.5  

Creating Work Sheet Transactions - from Returned Goods Records

If the Customer returns a Stocked Item that has been supplied as part of a Service Order, you can deal with this by creating a Returned Goods record from the Work Sheet. The Service Order and Work Sheet Numbers will be copied to the new Returned Goods record, which will mean that Work Sheet Transactions will be created when you mark the Returned Goods record as OK and save (one Work Sheet Transaction for each row in the Returned Goods record). The quantity in these Work Sheet Transactions will be negative. These negative quantities will be transferred to the Invoice, so to be able to mark the Invoice as OK you will need to be using the Allow Negative Quantities on Invoices option in the Optional Features setting in the System module. The Cost Price in the Project Transaction will be the same as the Unit Price in the Returned Goods record.

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The Work Sheet Transaction register in Standard ERP:

• Introduction
  

• Viewing a Work Sheet Transaction
  

• Creating Work Sheet Transactions, including:
  
  • from Work Sheets
    

  • from Activities
    

  • from Returned Goods records
  
  
• Creating Invoices

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