HansaWorld - Integrated ERP and CRM

This text refers to program version 4.2

Entering a Work Order - Contact Card

Phone, Fax: Default taken from Service Order; The Customer's telephone and fax numbers, taken from the Service Order and as entered on the 'Contact' card of the Customer record.
VAT No.: Default taken from Service Order; The Customer's VAT registration number. It is important that this field contains a value if the Customer is in the "Within EU" Zone as this information is then required for EU VAT reporting purposes.
Invoice To: If any Invoices arising from this Work Order are to be sent to a company other than the Customer (e.g. a leasing company or a parent company), the Customer Number for that company will appear here, copied from the Service Order. This is for information purposes only: if you want to change the company that is to receive the Invoice, do so in the Service Order.