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The Item Register and the Service Orders Module

Please click here for full details of this register.

Every Item being repaired should have its own record in the Item register. They can be Plain Items or Stocked Items and should be marked as carrying Serial Numbers at Unit or Batch level (using the options on the 'Stock' card). Stocked Items are recommended if your company repairs the same Items as it sells (in which case a warranty period should be specified), while Plain Items are recommended if your business only offers a repair service.

In addition, Items that are time based, such as labour, should be entered as Service Items. Spare parts should be entered as Stocked Items if you wish to maintain stock levels for them or, otherwise, as Plain Items.