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This text refers to program version 6.2  

Contact Numbers

To call a Contact from the 'Business Communicator'window, you should have entered their telephone or mobile number as follows:

• the only legal characters are numbers, spaces, dashes and the + sign. Do not use full stops or brackets, and do not use alpha characters (e.g. do not place text such as "home" or "work" after telephone numbers.
  

• enter all numbers as international numbers. You can place + or 00 at the beginning of a number, but + is to be preferred as it is the standard method of signifying international numbers and will not change.

International numbers are required to send Text (SMS) messages. SkypeOut calls made from Mac OS X require country codes, but they are not necessary on Windows.

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In this chapter:

• Browse window
  

• Record window
  

• Report window
  

• List window
  

• Specification window
  

• File dialogue window
  

• Business Communicator window, including:
  
  • Skype
    

  • Mobile Phone
    

  • Text (SMS) Messages
    

  • E-mail
    

  • Managing Calls
    

  • Communicating with Other Users
    

  • Producing a Map
    

  • Contact Numbers

Go back to:

• Home page for Working Environment manual
  

• Home page for Standard CRM manual

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