Operations Menu - Invoice - Cancel Approval Request
If an Invoice needs to go through an approval process before you can mark it as OK (and before you can print it) and you have started that approval process by selecting
'Request Approval' from the Operations menu, you will no longer be able to modify the Invoice. So, if you realise the Invoice contains an error, you must cancel the approval process before you can correct the error. To do this, open the Invoice and choose 'Cancel Approval Request' from the Operations menu. You will now be able to amend the Invoice and then restart the approval process by once again choosing 'Request Approval'.
If you cannot cancel the approval process, the probable reasons are:
- The Approval Status of the Invoice (visible on the 'Inv. Address' card) is not Pending.
- You may have configured the approval process (using the Approval Rules register in the Business Alerts module) so that it does not allow cancellation.
- You cannot cancel the approval process if at least one Approval Person has approved the Invoice.
Please refer to the description of the Approval Status field on the
'Inv. Address' card of the Invoice window for brief details of the approval process and
here for full details.
---
The Invoice register in Standard ERP:
Go back to:
