The Service Charges setting controls the calculation of Service Charges in Bar Tabs and specifies whether that calculation will be automatic. You should enter a separate record to this setting for each till, cash machine and hand-held device (i.e. for each Local Machine).

You can add a Service Charge to a Bar Tab in one of two ways:

A Service Charge can be added to each Bar Tab automatically. It will be recalculated as Items are added to the Bar Tab and with every edit.
If Service Charges are not added to Bar Tabs automatically, waiters and members of bar staff will be able to add a Service Charge to a Bar Tab if you have included an "Add Service Charge" button in the Bar Tab window.

If you are using Service Charges, you should specify a Service Charge Item in the Account Usage Restaurant setting. Service Charges will be credited to the Sales Account specified in this Item.

To work with the Service Charges setting, ensure you are in the Restaurant module using the [Switch Module] button in the Navigation Centre. Then, if you are using Windows or macOS, click the [Settings] button, also in the Navigation Centre. When the 'Settings' list opens, double-click 'Service Charges'. If you are using iOS or Android, select 'Settings' from the Tools menu (with 'wrench' icon) and tap 'Service Charges' in the 'Settings' list. When the 'Service Charges: Browse' window opens, select 'New' from the Create menu (Windows/macOS) or + menu (iOS/Android) to create a new record, or double-click an existing record to modify it. When the record is complete, click the [Save] button (Windows/macOS) or tap √ (iOS/Android) to save it, or click [Cancel] or tap < to discard all changes.

Machine Code

Paste Special Local Machines setting, Point of Sales/Restaurant/Technics module

You should enter separate records to the Service Charges setting for each till or device. Enter the Local Machine Code of a till or device here.

Description

The Description of the Local Machine will be brought in to this field when you specify a Machine Code in the field above.

Minimum Covers

If the calculation of the Service Charge in a Bar Tab requires there to be a minimum number of covers at the relevant table, specify that minimum here.

This field will only be used if the Type (below) is Add Automatically. It will be ignored if the Type is No Action, so in that case there will be no minimum number.

Charge Percent

Enter the percentage that is to be used to calculate the Service Charge in this field.

For each Item in a Bar Tab, the Service Charge calculation will use the following formula:

(Qty * Unit Price) * (Charge Percent/100)

If you have specified in the Account Usage Restaurant setting that prices in Bar Tabs include VAT, the Unit Price in the formula will include VAT. Otherwise, the Unit Price in the formula will exclude VAT.

If you have entered a record for the till or device in the Restaurant Open Hours setting (or a record in that setting in which the Machine field is empty) and you have specified Happy Hour Start and End Times in that record, the Qty in the formula will be changed as follows in a Bar Tab that is entered within the Happy Hour:

Bar Tab Qty	Qty in Formula

1	1
2	1
3	2
4	2
5	3
6	3
7	4
8	4
etc

Type

Use these options to specify when Service Charges will be added to Bar Tabs when they are being edited on the till or device specified in the Machine Code field above:

No Action: Service Charges will not be added to Bar Tabs automatically. Waiters and members of bar staff will be able to add a Service Charge to a Bar Tab if you have included an "Add Service Charge" button in the Bar Tab window.
Add Automatically: Service Charges will be added to Bar Tabs automatically and will be recalculated after every edit.

If a Bar Tab is edited on different tills and devices (e.g. a waiter adds a food order to a Bar Tab on a hand-held device while a member of bar staff adds drinks to the same Bar Tab from a till), the adding or recalculating of the Service Charge and the Charge Percent will depend on the Service Charge record for the device being used at the time. It will not depend on the device on which the Bar Tab was originally created. So, the final Service Charge on a Bar Tab will be calculated for all Items using the Service Charge record for the device on which the last edit is carried out.

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Home page for Settings related to the Restaurant module
Home page for Restaurant manual
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